How do I cancel?

We're sorry to see you go! If there is anything that we can do to keep you as a customer, please let us know!

To cancel a service you can do the following:

  • Log into your billing account at
  • Select My Services on the top Menu Bar
  • Click on the View Details Gif to the right of the product you wish to cancel
  • Click on Request Cancellation on the bottom of the screen
  • Briefly Describe your reason for Cancellation
  • Select Immediate or End of Billing Period from the drop down box*
  • Click Request Cancellation

*Please note, if you select Immediate cancellation, your account is terminated from the server immediately and you will not be able to retrieve any mail or files.
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